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Terms and Conditions

Terms and Conditions for Auric & Ice
 

Welcome to Auric & Ice. These Terms and Conditions ("Terms") govern your use of our website located at www.auricandice.com (the "Site") and your purchase of our products. By accessing the Site or purchasing our products, you agree to be bound by these Terms. Please read them carefully.

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1. General

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1. By using this Site, you represent that you are at least the age of majority in your state or province of residence.

2. We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

 

2. Products and Services

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1. All products listed on the Site are subject to availability. We reserve the right to limit the quantities of any products that we offer.

2. We strive to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

3. We reserve the right to discontinue any product at any time.

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3. Pricing and Payment

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1. All prices are listed in [Currency] and are subject to change without notice.

2. Payment must be made in full before shipment. We accept [list of accepted payment methods].

3. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

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4. Shipping and Delivery

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1. We offer worldwide shipping. Shipping costs will be calculated at checkout.

2. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by customs, postal services, or other factors beyond our control.

3. Any customs duties, taxes, or fees are the responsibility of the recipient.

 

5. Returns and Refunds

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Thank you for making a purchase at Auric & Ice. We do not accept returns and refunds. Each piece we sell goes through stress tests and strict quality control before completion of your order. However, if you are unsatisfied with your purchase, we are happy to help you exchange your items within 7 days given your item is faulty or has a defect. Your item replacement must be of the same price or higher than the replaced item. Otherwise, refund for the price differences will be converted into store credit.

- All purchased items must be unused and in the same condition that you received it with all original packaging intact. The value of the item at the time of exchange is the price paid or current selling price, whichever is lower. Please email us at hello@auricandice.com so we can process it for you.

- Shipping returns and exchanges to and from our warehouse will be shouldered by the customer.

- Please note that return shipping for international orders is the customer’s responsibility and is not covered by Auric & Ice. To begin the international return process, please email us at hello@auricandice.com and indicate your name, item, and reason for return.

- Upon the item's arrival, Auric & Ice will review the condition of the item whether to approve or reject the return. Auric & Ice reserves the right to negate any refund if there is any indication that a piece was used or intentionally damaged.

- After we confirm the return of the item, customers have 15 days to ship the item back to us. After that, returns will not be accepted. Additionally, we cannot be held liable for any damage beyond normal wear and tear.

 

 6. Intellectual Property

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1. All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Auric & Ice or its content suppliers and protected by intellectual property laws.

2. You may not reproduce, distribute, or otherwise use any content from the Site without our express written permission.

 

7. Privacy

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1. Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

 

8. Limitation of Liability

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1. To the fullest extent permitted by law, Auric & Ice shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of any of the services or any products purchased using the service.

 

9. Governing Law

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1. These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [your country/state].

 

 10. Contact Information

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1. Questions about the Terms should be sent to us at hello@auricandice.com.

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By using our Site and purchasing our products, you agree to these Terms and Conditions. Thank you for choosing Auric & Ice.

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